The meetings a clerk can put in the diary

Five kinds of appointment, with what each covers, who it is open to and how far ahead the diary currently runs. The assistant books from this list rather than improvising.

Code	What it is	What it covers	Plan	Turnaround
`HC-INI`	Initial consultation	Thirty minutes, fixed fee, in person or by video: what the matter looks like, whether it needs counsel at all, and what the realistic next step costs.	Anyone, no referral needed	Slots inside 5 working days; video often next day
`HC-EMP`	Employment conference	An hour on a dismissal, discrimination or settlement question, with the papers read beforehand rather than across the table.	Direct or through a solicitor	Booked within 2 weeks; papers needed 3 days ahead
`HC-FAM`	Family conference	An hour on children or finance arrangements, in a room set up for it, with a clerk who will not put two parties in the same waiting area.	Direct or through a solicitor	Booked within 2 weeks
`HC-COM`	Commercial dispute review	Ninety minutes on a contract or shareholder dispute, including a written note of the issues afterwards.	Through a solicitor	Booked within 3 weeks
`HC-DOC`	Document review	A member reads a bundle and writes a note — no meeting, no travel, priced by the hour against an agreed cap.	Direct or through a solicitor	Note within 10 working days of the bundle arriving

The assistant reads this same table through its list_services tool, so what it tells you and what this page says cannot drift apart.